Tuesday, July 01, 2008

Rogers blows smoke up our asses over iPhone rates

Actual Rogers response to customer anger over iPhone plans...Try if you can and decode this (via mapleaftwo.com):

The iPhone 3G bundles released June 27 are not the only price plans available to customers, they are the high value plans that allow Rogers customers to use the device to its fullest and offer considerable savings over separate voice and data plans that exist in market today.

That said, Rogers customers have more choices available to them and can use their existing voice and smartphone data plans if they wish. For example, they can select from the new data pricing (ranging from $30 for 300MB to $100 for 6GB or $50 Flex Rate plan) and add a voice plan, or they can choose a combined voice and data plan to best suit their individual needs.

Customers are not required to take the value packs, and can order most other features a la carte, such as $7 for Caller ID.

Existing customers can keep their existing voice service plan and pick a separate data plan (not in the iPhone 3G bundle) to meet their needs. They will need to check their upgrade eligibility, but any customer with a monthly service fee that is over $30 can upgrade to an iPhone 3G at $199 (for the 8GB model). Other options outside the iPhone bundle may be available depending on the customer’s individual information.


Confusing?

Now, for the comedy:

...The iPhone bundles were created to provide the best value to our customers.

With respect to Rogers iPhone 3G pricing, we believe that the customer that wants this device wants to fully appreciate all that iPhone 3G has to offer so there’s a wide selection of high value price packages to meet the needs of Canadians. We believe that unlimited plans could end up costing customers more for what they don’t use. Rogers’ iPhone 3G plans will more than accommodate the vast majority of customers.


Best corporate bullshit of the day!

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