Many "reply all" fiascos result in mere embarrassment, but American diplomats have been told they may be punished for sending mass responses after an e-mail storm nearly knocked out one of the State Department's main electronic communications systems.
A cable sent last week to all employees at the department's Washington headquarters and overseas missions warns of unspecified "disciplinary actions" for using the "reply to all" function on e-mail with large distribution lists.
The cable, a copy of which was obtained by The Associated Press, was prompted by a major interruption in departmental e-mail caused by numerous diplomats hitting "reply all" to an errant message inadvertently addressed and copied to several thousand recipients.
"Department staff hitting 'reply to all' on an e-mail with a large distribution list is causing an e-mail storm on the department's OpenNet e-mail system," says the unclassified cable that was sent Thursday by Under Secretary of State for Management Patrick Kennedy.
He said the result was "effectively a denial of service as e-mail queues, especially between posts, back up while processing the extra volume of e-mails."
Bet their VCRs used to flash 12:00 too...
Read more here.
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